FAQ: Okta Single Sign-On
What is Okta?
Okta is a platform that securely connects employees, partners, and customers to the applications and tools they need in a single sign-on format.
What is Okta SSO?
Okta SSO lets you sign in to Okta Dashboard to access all your apps. Once you sign in, you no longer have to authenticate to access all SSO compatible apps linked with Okta SSO. Okta manages all your application credentials and securely logs you into those apps.
How do I sign into Okta?
Access our Okta sign-in URL: https://sportsmans.okta.com/
Who do I contact if I have issues with my Okta account?
Contact the Help Desk at ext. 44356, if you have any issues with your Okta account.
What is my username and password for Okta?
Your username will be your UltiPro EmployeeID number and your password will be the same as your Window's/email login password.
How do I unlock my Okta account?
If you’re locked out of your account but still remember your password, select Unlock Account? at the bottom of the sign-in page. You may receive a prompt to re-authenticate with a password and other security methods configured for your organization. Contact the Help Desk at ext. 44356, in case of any issues.
What is Multi-Factor Authentication?
Multi-Factor Authentication (MFA) is a security practice that requires more than one authentication method from different categories of credentials to verify a user’s identity. The factor in MFA refers to the process of verifying your identity. The most basic type of factor is your password. Your organization may choose to implement more factors to complement your password such as push notifications, security codes, etc.
For example, when an organization implements MFA, you may sign in to a system using your password (what you know) and then using a separate six-digit number that is sent to your phone (what you have).
What are the benefits of MFA?
MFA adds an extra layer of security to your account. If hackers access a user’s credentials, they still require access to the user’s phone, Okta Verify app, or security key before hackers can access your company’s data. MFA makes it hard to hack your account.
Which MFA factors does Okta support?
Okta supports many factors, such as passwords, security questions, login codes sent using mobile apps such as Okta Verify, and biometrics.
What is Okta Verify?
Okta Verify is an MFA app developed by Okta that protects your data, ensuring that only you can access your app accounts. You can install Okta Verify on mobile and desktop devices. You can use Okta Verify to confirm your identity using a push notification sent to your iOS or Android mobile device. If your sign-in page displays Sign in with Okta FastPass, you can use Okta Verify to sign in without using a username or password. In the future, Okta Verify will replace DUO for all company MFA uses.
On desktop devices, the Okta Verify app assesses the security of your device. For more information about Okta Verify, refer to the end-user documentation.
How can I download the Okta Verify app?
For more information about downloading, installing, and using Okta Verify apps for different devices, refer to the Okta Verify documentation for end users.
What is the Okta plugin?
The Okta plugin is a browser application that you can install and use as a part of your web browser to allow even more seamless connections between apps. These plugins are sometimes called Browser Extensions (Chrome, Safari) or AddOns (Mozilla Firefox).
Do I have to use the Okta plugin?
We recommend using the Okta plugin because it can help you access your apps faster than through the Okta Dashboard. The Okta plugin can autofill usernames and passwords for apps where the admin has configured a username or password for you.